Contact

Get in Touch

We're a UK-based online business and we're here to help. Whether you have a question about sizing, your order, or our products, we'll do our best to get back to you as quickly as possible.

Contact Us

Email: support@activesupportuk.co.uk

Business hours: Monday–Friday, 9am–5pm GMT

Response time: We aim to reply within 1 business day.

Order & Delivery Enquiries

All orders are processed and dispatched promptly. Delivery times vary depending on your location and the product selected. Once your order has been dispatched, you'll receive a tracking confirmation by email. If you have not received your tracking details within 3 business days of ordering, please don't hesitate to reach out.

Returns & Refunds

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase, please contact us at support@activesupportuk.co.uk and we'll guide you through the returns process.

Product Advice

Not sure which product is right for your condition or injury? Drop us a message — we're happy to help point you in the right direction based on your needs. We carry a wide range of knee supports, back braces, compression socks, ankle supports, and more.